Airport pickup

Request airport pickup

We coordinate your arrival in Belgium and accompany you from the airport to your accommodation, based on your arrival details and destination city.

Client and journey information

We use this information to coordinate your airport pickup and contact you about your request.

Any information that helps us coordinate your pickup better.

Airport pickup agreement

Scroll within the box to read the full agreement before accepting it.

This agreement is between RihlaAcademy, as the service provider, and the client who accepts it electronically below.

1. Requested service

RihlaAcademy coordinates the client’s pickup on arrival in Belgium, including:

  • Coordinating the pickup time based on the flight information supplied by the client.
  • Meeting the client on arrival at the airport or agreed meeting point.
  • Accompanying the client to the agreed accommodation.
  • Explaining some essential steps for a first arrival in Belgium where needed.

2. Price

  • The airport pickup service starts from 99 €.
  • The final price may vary according to the arrival airport, destination city, arrival time, number of people and required transport.
  • The final price is explained to the client before payment is confirmed.
  • Additional costs not agreed in advance will not be charged without the client’s consent.

3. Client obligations

  • Provide accurate, precise flight information.
  • Inform RihlaAcademy immediately of any change to the flight time or number.
  • Provide the correct accommodation address or city.
  • Maintain a working means of contact on the day of arrival.

4. Scope and limits of the service

  • The service covers only pickup and accompaniment to the agreed accommodation.
  • It excludes finding or booking accommodation unless a separate service is requested.
  • It excludes any other service not specified in this agreement.

5. Communication and working hours

  • Advance coordination with the RihlaAcademy team takes place during working hours, from 10:00 to 16:00.
  • On the day of arrival, communication follows the agreed flight schedule.

6. Cancellation and refunds

  • If the client cancels before final coordination of the service begins, they are entitled to a refund of 50% of the amount paid.
  • Once the service begins or transport and the necessary arrangements have been allocated, fees are non-refundable.
  • If the service cannot be delivered because of an error directly attributable to RihlaAcademy, the full amount paid for the service is refunded.
  • If the service cannot be delivered because of incorrect flight information or changes not communicated to RihlaAcademy in time, the client is not entitled to a full refund.

Electronic consent

Complete the required fields and accept the agreement to enable this button.

We will contact you to confirm the final price before payment.