Start your university admission application

1. Requested service

RihlaAcademy provides preparation and follow-up of the client’s university admission application, including:

• Choosing suitable programmes and institutions
• Reviewing documents
• Preparing the motivation letter
• Submitting the application
• Following up the application with the institution

2. Price

• 199 € for one admission application.
• Each additional application to another institution costs 50 €.

3. Client obligations

The client agrees to:

• Provide accurate, precise information about their academic background and circumstances.
• Provide authentic, accurate documents and take sole responsibility for their validity.
• Respond to requests from the RihlaAcademy team or educational institution within the required deadlines.

4. Scope and liability

• RihlaAcademy does not guarantee university admission, as the final admission decision rests exclusively with the educational institution.
• The amount paid covers only preparation and follow-up of the university admission application as described in this agreement.
• Baccalaureate equivalence is not included in this price and can be requested as a separate service.
• Any services or requests not expressly specified in this agreement, such as visas, housing or equivalence, are excluded and may involve additional fees.
• The client may ask questions directly related to the admission application service purchased; questions about other services or files are outside this service’s scope.
• The educational institution decides whether to admit or refuse the application; RihlaAcademy does not control that decision.
• The client is responsible for the accuracy of the information and documents they provide.

5. Communication and working hours

• Communication with the RihlaAcademy team about this service takes place during working hours, from 10:00 to 16:00.
• Messages received outside working hours are answered during the next working hours.
• The client must use RihlaAcademy’s approved communication channels for following up their application.

6. Cancellation and refunds

• Once RihlaAcademy has begun providing the service, fees paid are non-refundable.
• If the client cancels before work on their application begins, they are entitled to a refund of 50% of the amount paid.
• If an admission application is refused because of a proven error directly attributable to RihlaAcademy in preparing or submitting it, the client receives a full refund of the amount paid for the affected application.
• No refund may be claimed if the refusal results from the institution’s decision, failure to meet admission requirements, incorrect or incomplete information or documents supplied by the client, missed deadlines or any cause outside RihlaAcademy’s responsibility.
• Work is considered to have begun when the team studies the file, reviews documents, chooses programmes or institutions, prepares the motivation letter or starts preparing the admission application.