Housing assistance

Start your housing assistance application

We help you search more effectively for accommodation in Belgium, with a practical guide and support reviewing housing offers before you decide.

Client information

We use this information to understand your housing needs and contact you about your request.

Any information that helps us understand your housing needs better.

Housing assistance agreement

Scroll within the box to read the full agreement before accepting it.

This agreement is between RihlaAcademy, as the service provider, and the client who accepts it electronically below.

1. Requested service

RihlaAcademy helps the client search for accommodation in Belgium, including:

  • Providing an e-book covering the main websites and platforms for finding accommodation in Belgium.
  • Explaining practical tips and methods to improve the search and avoid common mistakes.
  • Explaining the main warning signs of suspicious listings or offers.
  • Reviewing offers sent by the client and helping assess whether they appear trustworthy or show signs of fraud.
  • Providing advice before the client contacts or pays the accommodation provider.
  • Guiding the client through the search according to the city and their needs.

2. Price

  • The housing assistance service costs 99 €.
  • This price covers only the services specified in this agreement.

3. Client obligations

  • Provide accurate, precise information about their needs and intended city.
  • Send links or details of the housing offers they want reviewed.
  • Not make any payment or sign a tenancy agreement before personally reviewing the information and making their own final decision.
  • Verify the landlord’s details and the contract before making any financial commitment.

4. Scope and limits of the service

  • RihlaAcademy does not guarantee that accommodation will be found for the client.
  • RihlaAcademy does not visit properties on the client’s behalf.
  • RihlaAcademy does not make payments or sign tenancy agreements on the client’s behalf.
  • RihlaAcademy helps assess signs of trustworthiness or fraud, but the final decision about proceeding with an offer remains with the client.
  • This service excludes university admission, visas, equivalence and any service not specified in this agreement.

5. Communication and working hours

  • Communication with the RihlaAcademy team takes place during working hours, from 10:00 to 16:00.
  • Messages received outside working hours are answered during the next working hours.
  • The service does not include immediate or continuous support outside working hours.

6. Cancellation and refunds

  • Once RihlaAcademy has begun providing the service, fees are non-refundable.
  • If the client cancels before work begins, they are entitled to a refund of 50% of the amount paid.
  • If the service cannot be delivered because of an error directly attributable to RihlaAcademy, the full service fee is refunded.
  • Work is considered to have begun when the e-book is sent, review of housing offers begins or personalised guidance is provided.

Electronic consent

Complete the required fields and accept the agreement to enable this button.

The service will only begin once payment is confirmed.